We want you to love what your Happy Plant People apparel. If something isn't right, we're here to make it right.
To help us look after you, we ask that all refund and exchange requests are made within 30 days of receiving your order. Just reach out to us at  and we'll be glad to help.
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If your item arrives incorrect, faulty, or with sizing issues due to production errors, we'll gladly refund or send out a replacement free of charge, no return required.
Email us within 30 days of receiving your order at , and include:
1. Your order number
2. A description of the issue
3. Photos of the product clearly showing the issue.
We'll review your request with care and get back to you within 1-2 business days to sort things out swiftly.
Our sizing charts are linked on every product page. Sizes do vary across brands (an XL in one brand can fit very differently to an XL in another). We recommend measuring a tee you already love and comparing it to our chart before placing your order.
If your tee arrives and the fit isn't quite what you expected, email us at support@happyplantpeople.store within 30 days. We can arrange a one-time size exchange for you, a $9.50 exchange fee will apply.
Since all our products are printed to order especially for you, we're not able to accept free returns for change of mind once your order has been printed. We encourage you to carefully review product options and sizing details before you order. Should you need to cancel your order for any reason please notify us by email within 12 hours of placing your order and we will be happy to refund you in full.
If your package hasn't arrived by the estimated delivery date, email us at support@happyplantpeople.store with your order number. We just ask you reach out within 30 days so we can investigate and work to make it right.Â
Please note we're not able to refund for delays caused by the carrier, such as weather, holiday volume, or other transit hiccups outside our control.
Please double-check your shipping address before completing your order. We're unable to take responsibility for packages sent to an incorrect address provided at checkout. If a package is returned to us, the customer is responsible for reshipment costs.
Policy Updates
We reserve the right to update this policy at any time, but will always aim to be fair and transparent with our plant-loving community.
For anything else, email us at support@happyplantpeople.store and we'll be happy to help.
Thanks for supporting our small, plant-loving business! 🌿
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