At Happy Plant People, your happiness is our priority, and we've got your back with our 100% Money-Back Guarantee.
If your item arrives incorrect, faulty, or with sizing issues due to production errors, we'll gladly refund or send out a replacement at no extra charge, no return required.
Email us within 30 days of receiving your order at support@happyplantpeople.store, and include:
1. Your order number
2. A description of the issue
3. Photos of the product clearly showing the issue
We'll review your request with care and get back to you within 1-2 business days to sort things out swiftly.
Our sizing charts are linked on every product page, so do take a peek before you order. Sizes vary across brands (an XL in one brand can fit very differently to an XL in another), so we recommend measuring a tee you already love and comparing it to our chart.
If your tee arrives and the fit isn't quite what you expected, email us at support@happyplantpeople.store within 30 days. Standard size exchanges aren't guaranteed since each tee is printed to order, but we look at these case by case and will always do our best to find a fair solution.
Since all our products are printed to order especially for you, we're not able to accept returns for change of mind. We encourage you to carefully review product options and sizing details before you order.
If your package hasn't arrived by the estimated delivery date, email us at support@happyplantpeople.store with your order number. We just ask you reach out within 30 days so we can investigate and work to make it right. Please note we're not able to refund delays caused by the carrier, such as weather, holiday volume, or other transit hiccups outside our control.
Please double-check your shipping address before completing your order. We're unable to take responsibility for packages sent to an incorrect address provided at checkout. If a package is returned to us, the customer is responsible for reshipment costs.
Policy Updates
We reserve the right to update this policy at any time, but will always aim to be fair and transparent with our plant-loving community.
For anything else, email us at support@happyplantpeople.store and we'll be happy to help.
Thanks for supporting our small, plant-loving business! šæ
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